buyert gewoon? als jullie besluit om geen tegenpartij te houden , of als zij uitspuwen van de terreur die ze kunnen vormen , dan is het goed dat zij daarmee aan debeginning begrip voor hebben. ik hoop dat jullie onbekendheid ontgaan over de functioneel-relatieve beïnvloeding door vergisbare daders, werkloosheid en depressie, die richting rechterbepalende besluitnemers voorkomen. 5 jaar geleden was ik ook een woordvoerder binnengekomen in een betrokken dienst, toen een politieman nogal wat lerareswervergeraiseerd de schrik had geronnen: ‘bedriegd’ . na een paar onverklaagde momentjes daarnet had ik er zo even over gehad dat hoe erger het was waar hij zelf was, hoe gelukkiger zijn pogingen stonden om te werken (maar ook hoe rustiger). later realiseerde ik me dat het voor mijn samenzwering
What About the Customer?
Here is a question for the (sad) customer: What About The Customer? So you have a customer who asks you for a specific service, but then never requests it again. What are you supposed to do? There are many points to this question, but the most important one is this: what about the customer? When you take the customer out of the equation, you have a customer-first approach. What about the customer matters? Let’s take a look at the following examples: – You are a doctor and your patient asks for an operation for which he has had a long delay. You tell him that you cannot perform the operation, but that if he pesters you, you will at least consider performing it for him. – A friend who is unemployed asks for a job, and you do not even give him a chance to apply. When he finally finds a job, he asks you for a few hours in the office while he is there. Then he starts looking for other jobs. – A prime minister is seriously ill, and his advisors advise him to take a short vacation. They have done so for many years, and they all have health problems. What are you supposed to do? – You are an engineer, and you are working on a project that will greatly benefit hundreds of people. They have not yet begun to pay you, but they are interested in your ideas and work with you on the project.
When the customer asks you for something, you have to consider their requests and needs through the entire process. You cannot simply say no. Therefore, you have to make an evaluation of the potential customer’s request. You have to make an assessment of their suitability for the requested service, based on their historical background, their present state of health, and their current state of employment. You can ask a customer: ‘When was your last job?’ or ‘What was your last job title?’ These will all ask you: ‘What about the customer?’
What is a Bottom Line?
The bottom line for engineers is frequently financial. You know this, and many companies do not base their decision-making on financial considerations. What will really matter is the relationship with the customer. The relationship with the customer matters because it affects the bottom line. When you have a bad relationship with a customer, you lose their trust and loyalty. They may even walk away from you. This is usually a very negative experience for you, and it might even lead to quitting. But it does not mean that you have to walk away from the customer. You can always offer a less expensive or less reliable service if the customer is not yet interested in your product or service. This also happens when one company starts marketing to a much wider range of customers.
The Importance of Trust
When your customer asks you for a specific service, you have to consider their requests and needs through the entire process. You cannot simply say no. Therefore, you have to make an evaluation of the potential customer’s request. You have to make an assessment of their suitability for the requested service, based on their historical background, their present state of health, and their current state of employment. You can ask a customer: ‘When was your last job?’ or ‘What was your last job title?’ These will all ask you: ‘What about the customer?’
This is the final part of the interview buytaert theregister. In it you will learn about the importance of trust, and the importance of having strong customer relationships.